Contact Us

How we can help

Our support team can help with practical questions about your order, including:

• checking the progress of an order
• payment queries
• delivery information
• arranging or checking a return

Write to our team

Send your enquiry to [email protected]. We aim to respond as soon as possible, although some enquiries may take longer to review.

Help us find your order

To help us answer more quickly, include the order number and the e-mail address used for the order.

Keep your details safe

Never send sensitive security information by e-mail or in a message.

• full card numbers
• card security codes
• account passwords

Questions for a healthcare professional

Our support team cannot provide medical advice or help you choose or work out the dose of a medicine. Please ask a doctor or pharmacist for guidance about your health or treatment.